Get your technical issues resolved quickly
We decided it was worth it to our customers to have experts working all the time. So we have 24 x 7 system administrators on staff who have all completed Red Hat Certified Engineer training, and who proactively monitor all the services on the servers. Our admins are very knowlegable in Linux, cPanel, Fantastico, Rvskin, and networking - such as firewalls, routers and switches. When
you're stuck on a technical issue, you want help fast. Our
rapid-response e-mail and telephone attendants are here for you 24/7.
While most other software companies charge extra fees associated with customization requests,
our Web Solutions expert support will help you solve your problem.
We offer many different ways to contact us for help with any problems you are facing.
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Knowledge base
Click Here to view our extensive knowledgebase.
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You can use our online forms and get
in touch with us 24 hours a day.
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Through our Live Chat..
IMPORTANT!!! If you are a client of Sandlizardz.com and wish to request help through our website or through the Live Chat button, we will ask you to open a Ticket through the Ticketing System. This way we can supervise the quality of our customer support, which will improve the quality of our services in general. |
Our
friendly and expert staff is at your service 24 hours a day. When you
submit a support ticket, a real person will get back to you quickly
with the answers you need.
• Unlike other companies, you won't wait long to get a hold of a Technical Support Specialist.
• Exceptional response times.
• Over 98% of all initial enquiries are resolved during the first contact with us.
High-efficiency Ticketing System
Your questions and issues are taken very seriously and are tracked by
Technical Support Specialists using an efficient ticketing system.
